Shipping policy
Kaslandi | Shipping & Delivery Policy
Free Shipping on all orders within the contiguous United States. No minimum order required.
Shipping Areas
We ship to physical street addresses within the contiguous U.S. (48 states). We do not ship to Alaska, Hawaii, APO/FPO addresses, U.S. territories, or international destinations.
Processing & Delivery Time
- Processing: 1–2 business days after payment confirmation
- Delivery: 7–14 business days (most orders arrive within 7–10 business days)
- Delivery times are estimates and may vary due to carrier scheduling, weather, or other circumstances
Shipping Carriers & Tracking
Orders ship via FedEx or UPS. A tracking number will be emailed to you once your order ships.
Important — Solid Wood Furniture
Please ensure doorways, hallways, and elevators can accommodate the item before ordering. Packaging may be larger than the product itself. Returns due to size or access issues are the customer's responsibility, including return shipping costs. Retain all original packaging until the item is fully inspected.
Failed Delivery
If delivery fails due to incorrect address, no recipient available, refusal, or inaccessible location, additional re-delivery or storage fees are the customer's responsibility.
Shipping Risk
Once handed to the carrier, risk of loss transfers to the customer. If tracking shows "Delivered," the order is considered complete. For carrier-related loss or misdelivery, we will assist in filing a claim.
Warranty
All products come with a 180-day warranty from delivery. See our Return & Exchange Policy for details.
Contact Us
Email: eira@ikaslandi.com